Shipping policy
Shipping Policy
Black Lash
Thank you for shopping with Nova Routine. We’re committed to delivering your order quickly, safely, and reliably. Please review our shipping policy below.
Processing Times
All orders are processed within 1–2 business days (excluding weekends and holidays). Once your order is processed and shipped, you will receive a confirmation email with tracking information.
During peak periods or promotional sales, processing times may be extended by 1–2 additional business days.
Shipping Rates & Delivery Times
We currently ship within the United States and offer the following options:
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Standard Shipping (5-20 business days): $4.95 or FREE on orders over $50
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Special Free Shipping (5-20 business days)
Due to a high volume of sales, shipping times can vary and range from any number of the above listed days to deliver.
All delivery times are estimates and begin after your order has been shipped.
International Shipping
We currently do not offer international shipping. However, we’re working on expanding globally—stay tuned!
Order Tracking
Once your order has shipped, you’ll receive a tracking number via email. Please allow up to 24 hours for tracking updates to appear.
Shipping Delays
While we strive to meet our delivery estimates, delays may occasionally occur due to carrier issues, weather, or high order volumes. We appreciate your patience and will work with you to resolve any issues promptly.
Wrong Address Disclaimer
Please double-check your shipping address before completing your order. Black Lash is not responsible for orders shipped to incorrectly entered addresses.
Questions?
If you have any questions about your order or shipping, feel free to reach out to us at support@tryblacklash.com. We’re here to help.